Question 1

How can I contact Belula Art support?

Accepted Answer

You can contact us by emailing support@belula.art or by filling out our support form on this page. We typically respond within 24-48 hours during business days.

Question 2

What is your response time for support inquiries?

Accepted Answer

We typically respond to support inquiries within 24-48 hours during business days. For urgent matters, please email us directly.

Question 3

Do you offer refunds?

Accepted Answer

Refund policies are detailed in our Terms of Service. Please review the terms or contact support@belula.art for specific refund inquiries.

Question 4

How do I track my order?

Accepted Answer

Order tracking information is sent to your email address after your order ships. You can also check your order status in your account orders page.

Question 5

What if I receive a damaged print?

Accepted Answer

If you receive a damaged print, please contact us immediately at support@belula.art with photos of the damage. We will work with you to resolve the issue promptly.

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